AirSerbia’s internet booking engine was not WCAG 2.0 compliant.
Reason For Issue(s)
USDOT required Airline industry partners to be WCAG 2.0 certified as stated in Section 508 and AirSerbia did not have internal resources to become compliant within the US Department of Transportation (USDOT) deadline.
AirSerbia needed an independent third party to conduct an evaluation of their ticket booking engine in regards to WCAG 2.0 standards
Fenway Group acted as an independent third party for AirSerbia and conducted a WCAG 2.0 Audit to meet USDOT mandate.